13 yrs, 10 mths ago

dont buy the first years extra tall and wide decor safety gate

Pros: was good at the start

Cons: now i have had it for maybe less than a year and i spent over 120 on it and i have email the company for help at different email addresses for help…i had probs with the plugs for the walls they replied and sent replacements now one of the gates welded pegs or what u might call it has come away i wrote a email 2weeks ago havent heard back….hazardous 2 my child!!

Overall: Well i hope this is a faulty product cause we temp taped the leg to the base again but bubz keeps pulling the tape off so arrgghhh i might have to try another brand! not really wanting to hopefully the company actuall contacts me i left my number and as i have said i contacted different emails of theirs…i already got a response from them via email for the small complaint but i guess a big complaint they arent ready to replace or whatever is supposed to be done in this issue over $120 for a product thats god damn faulty!!! arrgghhh cood have spent 40 and replaced something around about now i guess arrgghhh thought it would have lasted sooo much longer , havent seen them stocked in target anymore maybe this is why????

1 comments 32 voices

Replies

  • 13 yrs, 10 mths ago

    I got a response …..they wont fix….we havent hard worn this product and this is under 1 yr old …..i think that is disgusting I actually have to buy a new gate …..disgusting absolutly horrible.
    This has never happened they claim so when it does it should be down to a factory fault …. obviously 1 in a million will be produced faulty obviously mine was.

  • You must be logged in to reply to this topic.