Home / Disclosure Policy

Disclosure Policy

Beautyheaven strives to include as many different voices as possible to give readers the most accurate and informed perspective on beauty products, tips and trends. Our site features consumer-generated content in the form of reviews, forum conversations, article comments and guest blogs. Reviews are submitted independently by members of the public and read prior to publication by our editors in order to ensure authenticity. If you see a review you believe is not genuine, please notify our team by emailing info@beautyheaven.com.au including the url of the review.

Our site also features blogs, articles, videos and reviews written by our dedicated team of writers. These writers are employed to give the latest information on beauty and wellbeing products and how to use them.

Advertising and sponsored content

beautyheaven also accepts forms of cash advertising, sponsorship, paid insertions or other forms of compensation, which may include attending press trips and launch events to get more information about products and industry trends.

We abide by word of mouth marketing standards and believe in honesty of relationship, opinion and identity. The compensation received may influence the advertising content, and some of the editorial content written by our editors and displayed on our site. That content, advertising space or post will be clearly identified as paid or sponsored content.

Reviews and opinion pieces written by editors

While our editors write both sponsored and non-sponsored content, they will occasionally write reviews of products they have tried and enjoyed, which will be displayed in the reviews section of our site. These reviews are the honest opinions of the editors themselves and are not influenced by the brand featured. All reviewers from the beautyheaven editorial team will be clearly identified as employees of beautyheaven.

Even though beautyheaven receives compensation for advertisements and some forms of content, we offer our honest opinions, findings, beliefs, or experiences on those topics or products. Any product claim, statistic, quote or other representation about a product or service published on our site should be verified with the manufacturer, provider or party in question.

Trial Teams

Brands supply products to beautyheaven and pay an administration fee for us to distribute these to members of the Trial Team, gather results and publish information based on these trials. Trial Team members are selected independently by beautyheaven based on their loyalty status and profile information. Brands agree to our Trial Team terms on the understanding that both positive and negative reviews will be published, as long as the information is relevant and useful.

All beautyheaven members participate in Trial Teams, sampling and events on a voluntary basis to provide honest feedback to the beautyheaven community about a product or treatment. All care is taken to ensure the correct products and treatments are provided for each Member’s specified skin and hair conditions, however no responsibility is taken for adverse reactions or unsatisfactory results. While beautyheaven facilitates arrangements between Members and brands, please note that products are supplied by the Australian distributors of the participating beauty brands and not by beautyheaven directly. 

Listings

Advertisers pay an administration fee to list their brands on beautyheaven and accept that no reviews are edited and that both positive and negative reviews will be published. Beautyheaven seeks to facilitate useful conversations between brands and consumers, so occasionally brands will respond to user concerns raised in a review about a particular product. Brand representatives are invited to take part in conversations about their products, but are required to be transparent about who they are and where they work.

Beautyheaven believes in being transparent in disclosing relationships with brand partners and clearly highlighting content that has been sponsored. Having a balance of editorial and paid-for content on our site allows us to deliver the very latest beauty tips and trends, while publishing a comprehensive, independent directory of genuine consumer reviews.

If you have any questions regarding the information above, please email info@beautyheaven.com.au