This is a re-post as my original review for the Best in Beauty trial team that was submitted before the deadline was never published. This is an intensive hand cream targeted at very dry and cracked hands, including sensitive and... Read full review
Response from Team Du'it
Thank you for taking the time to trial and share your feedback on the DU’IT Tough Hands. We are very concerned to have read your unhappy experience with one of our products.
We pride ourselves on the high quality and efficacy of our products and we do not take lightly receiving a review such as yours and would like to understand more and rectify the situation for you.
The best would be if you could reach out to us directly so that we can have the opportunity to help you further.
May I ask if your husband had used any other creams on his hands prior to using Tough Hands? We always recommend our customers to use our products on clean hands. If used in conjunction with other products there may be irritations as a result.
The reason I ask is because this is a very strange reaction and none of the ingredients in our Tough Hands Fragrance Free would cause this type of reaction.
Please could you make contact with us and give us the opportunity to stand behind our brand and products. Please contact us on firstname.lastname@example.org