What makes a good salon great? A choice of wet and dry treatments? The products on offer? Luxury surrounds? Signature treatments? Expert training? Relaxing atmosphere? Exotic location? Pre and post treatment lounge?
There’s no disputing those are all wonderful calling cards for any pamper palace, but ultimately, it’s the people that count. Exceptional staff have the potential to give any salon or spa an edge in a highly competitive and crowded market.
From the receptionist to the therapists and manager, seamless, gifted and attentive service makes for a brilliant salon or spa experience every time. Whether you’re greeted with a favourite beverage on arrival, offered a complimentary foot massage with a waxing or provided with product samples to try at home, everyone adores being spoilt.