Reward room samples

@Normap reading all this forum I think you were one of the very few who got samples most of us got a small Freddie Frog or nothing at all.

I’m looking forward to receiving my small order from BH rewards room, nothing better than a parcel to cheer me up.

Well I did get my order but it did not work and after a long and painful wait I finely got BH to answer me and they said they would “Look into it” since then I have heard nothing at all and it was some weeks ago now. I agree bring back the old BH

Well this makes for interesting reading. Thanks for sharing everyone. I didn’t know the rewards room was open year round now, so even though that’s good as I don’t have to wait, it seems the sample situation is a bit hit and miss currently.

Ladies just so you know, RR orders are shipped at the end of the month as the RR is open year round now. So if you ordered at the start of the month, then you will be waiting 4 weeks until your order ships. Given the way Aus post is at the moment you will also be waiting on them as well.

Samples or no samples, I’d just like to receive my order or at least hear back from BH on a status update. I used to love BH, emails used to be answered and the website was far less painful to use. Bring back the old school BH….and give me my order please!! p.s a freddo would be nice but I’ll live without it lol

Still waiting for my order to leave 5 weeks after it was ordered…

Oh this is good to know about the new Rewards Room – thanks everyone for sharing about no samples, and the Freddo frogs (sometimes!). I haven’t yet ordered from the new Rewards Room.

You’re not a buzzkill @Ethelinde , simply stating facts. I did’nt get samples or a freddo. I’m not a big fan of Freddo frogs though.

I didn’t receive any samples 🙁 (I did get a Freddo…) I loved getting samples in the past in packages, and also my main item (a manicare sonic vibration cleanser ufo) stopped working a few days after I received it. I had already reviewed it and I liked it a lot, but it doesn’t even charge now – I’ve written to BH but no response 🙁 – hard to claim from the manufacturer with just a points receipt but I’m trying. To be fair though, I still got my $10 value with the other items I received. Once you set the bar high for your customers, it’s hard to lower it.