products available in rewards room

Can we remove all the out of stock products. It’s really annoying. I keep going to add and it’s all out of stock

It might be another glitch but looking at the rewards room today, Wednesday, it’s almost empty with no option to put items in a cart.

I haven’t been affected by this issue, but it’s great to see you’re on top of it! Appreciate the update.

Hi Beauties,

Hope you’re all doing well!

We just wanted to jump in and reassure you all that our team is on top of the product expiry dates within Rewards Room. Any products close to expiring are promptly removed before orders can be placed on them. If there are ever any issues with your Rewards Room orders, please email us on info@beautyheaven.com.au and we will quickly resolve this with you there!

Please note the products supplied to us for Rewards Room are completely dependant on the brands. So whilst we would love to constantly replenish units & offer new products every day – there is only so much we can control with this! We will however be removing the out of stock products as soon as we get the confirmation they won’t be restocked. Please be patient with us whilst we work through this all. We’re so sorry for the disappointment caused so far!

If you have any other feedback or queries, please don’t hesitate to reach out!

Thanks so much,
Team bh x

@Sara reported for posting multiple nonsensical comments, & copy/pasting other members’ comments.

Yes I do hope we get a response

If something is out of stock it should be taken off the Rewards Room if it isn’t going to be available anytime soon. I used to visit the BH site daily for years but in recent years I don’t access it as much. Non user friendly website, old articles and comments. Haven’t had a trial team invite in years. Have lots of points I’d like to use but am concerned as others are about the expiry dates of some of the Rewards Room products.

I have not got a reply from my email yet regarding the freshness of the current products or the addition of some lovely new products , i thought it was a very valid question

I got a reply, but they need to check & follow up with further info.

Typically for shade selection products, our dispatch team will contact us and then we would reach out to the member to retrieve their shade selection. However, I will confirm this process with them and get back to you.

I thought it was just me. I am glad other Beauties have noticed. Thank you for contacting BH.