2 years, 2 months ago


Watch this space! The Rewards Room is about to open again just in time for Christmas…

As usual, please direct all your comments, conversations, questions and feedback in relation to the November Rewards Room 2019 in this thread. The bh team will also update this thread when we communicate new updates so you never miss a thing.

If you’re unsure what the Rewards Room is or have any questions I have popped some helpful links below.

Don’t know what Rewards Room is?: https://www.beautyheaven.com.au/rewardsroom/what-is-beautorium%5D

Rewards Room FAQ’s: https://www.beautyheaven.com.au/rewardsroom/faqs

Rewards Room Delivery Information: https://www.beautyheaven.com.au/rewardsroom/delivery

Rewards Room Shopping Dates: https://www.beautyheaven.com.au/rewardsroom/shopping-dates

beautyheaven Rewards program overview: http://www.beautyheaven.com.au/get-beauty-products-for-free

Need more help? Email: rewards@beautyheaven.com.au

Happy shopping!
Sam x

1,433 comments 32 voices


  • 1 year, 6 months ago

    When will the products be posted out to Members? Have been keeping an eye on the Postie alas No Deliveries.

    • 1 year, 6 months ago

      Hi Margi, the email from BH for the RR order said:

      > As usual, please allow four to six weeks for your Rewards Room haul to arrive. Basically, once the shop front closes, we pack and send all the orders in one go. Once your parcel has been dispatched we will email you at xxx@xxx with the Australia Post tracking number.

      So we may have to wait a little longer.

      • 1 year, 6 months ago

        Thank You jupiter much appreciated for the information.

      • 1 year, 6 months ago

        All good Margi, I can`t wait to get mine too. Hopefully they`ll start coming in early August 🙂

  • 1 year, 8 months ago

    Reported Erdene`s comment as spam

  • 1 year, 8 months ago

    I wonder if the Rewards Room will be open this month given the situation with Covid-19.

    • 1 year, 8 months ago

      Even though it`d be a fun distraction, I wonder if it will be difficult logistically. Aus post has been struggling and it may be harder than usual for BH to get all the products and send them out.

    • 1 year, 8 months ago

      I sure hope so too

  • 1 year, 10 months ago

    I’ve received my points now, thanks BH mmwah!

  • 1 year, 10 months ago

    I’ve refrained from emailing her too! I know what it’s like to be bothered at home by work on days off. And in my case it’s usually something that can wait til I get there on Monday.

    I hope you feel better soon Eleni

  • 1 year, 10 months ago

    Hi lovelies,

    Apologies you’ve not been receiving these points and thanks for your understanding! <3
    My e-mail is always open for any type of inquiry and I’ll see best that it gets solved asap. I’m currently unwell so not in the office, but will reply to you all and have a look into this issue next week.

    If ever in doubt, know there is also the info@beautyheaven.com.au general e-mail that is monitored by the team.


    Eleni x

    • 1 year, 10 months ago

      Thanks for the update, Eleni!

      1. I hope you get well soon! (For your sake, not because of our missing points, which we won`t be able to use until next RR anyway.)
      2. What are you doing checking your work email when you`re at home, sick? Don`t be “”at work”” on your downtime. Let it go & relax, girl!
    • 1 year, 10 months ago

      Get well soon Eleni! Take care and rest.
      And thank you heaps for everything you do! xx

    • 1 year, 10 months ago

      Sorry to hear you`re not well Eleni, hope you`ll feel better very soon! We appreciate everything you do for us, you`ve been flat out with trials and Glosscars.

  • 1 year, 10 months ago

    Thanks Yoh, I’ll be emailing Eleni too.

  • 1 year, 10 months ago

    I uploaded all my reviews in time & they’re now all published. I only got full points for the samples! I’ll email Eleni, too.

  • 1 year, 10 months ago

    I emailed just a few hours ago and now have my bonus points already. Thank you Yohanna for the email address and thank you Eleni for the quick adding of points!

  • 1 year, 10 months ago

    All sorted! Eleni is always so fast, have no idea how she manages everything. Thank you!! x

    Wish we get allocated email for random inquiries, so we don’t have to burden her with literally everything!

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