1 month, 3 wks ago

New Site Questions

Wooohooo!! We’re here! Say hello to the new bh!

We hope you’re loving the new site as much as we are.

But of course, we’re sure you have questions! So we’ve created this forum thread for all your queries as you navigate your way around the new place.

The bh staff will be popping in here to help you and we thank you for your patience while we get things up and running.

If you haven’t already, you will receive an email to reset your password for your member account. Once you follow these prompts you should be set up and ready to explore.

Site migration is still underway, so there are a few minor tweaks and changes to come, so please bear with us.

We also will be re-instating all beautyheaven Platinum status’s in the coming weeks, as we are aware they may not have carried over from the old site! But rest assured, we are working to fix this ASAP.

Let us know what you think!

bh’s Eleni

1,071 comments 111 voices


  • 7 hrs, 50 mins ago

    So what is with the errors to replying. Last night I replied to Seashells okay and then went to write something to @misfortune and typed up the reply and click send and says error, can’t send. Maybe only one comment allowed a day??

    I don’t know which is worse, using this new site or having this rain upsetting all my joints?

    Hope all BH members anywhere are not getting flooded in. Just stay safe 🙂

  • 9 hrs, 37 mins ago

    OMG please let me post. I have repeatedly tried to post a reply all day and keep getting error messages! SO frustrating!!!!

  • 1 day, 8 hrs ago

    Russian invasion 😂😂😂

    • 12 hrs, 11 mins ago

      I think I have missed something and the site has been cleaned up since these posts were made…

    • 19 hrs, 27 mins ago

      So much spam.

    • 19 hrs, 36 mins ago

      It’s so annoying isn’t it, the new forum posts page is almost completely taken up with spam, either Russian or looking for admin. Surely the IT people can put administration as a blocked word (I’m sure we don’t use it too much in normal posts) and Russian characters could be blocked.

  • 1 day, 17 hrs ago

    I have also tried to report spam but it would’nt work. The page did’nt load 🙁

  • 1 day, 18 hrs ago

    Just a heads up: you might get some 502 errors when commenting. I just got one.

  • 2 days, 8 hrs ago

    So many spam posts tonight, & I can’t report them!

    • 2 days, 8 hrs ago

      After a few tries, I hope I have successfully reported not only a spam account but also the other spam accounts on that particular repetitive thread, or at least I got a notification saying that the report went through.

      The state of this forum is incredibly frustrating. Not sure what I have come back to.

  • 2 days, 9 hrs ago



  • 2 days, 9 hrs ago

    On a positive note, I can access Bh on Chrome again – it appears normal!

    • 12 hrs, 12 mins ago

      oh, and I am currently on Edge as I didn’t think it would be fixed over the weekend…

  • 2 days, 13 hrs ago

    I’m not a fan of the new website either unfortunately. Too hard to find things, the old one was better. Not spending as much time on it anymore.

  • 2 days, 15 hrs ago

    Yikes, what’s happened to the site? You can no longer search for a product to write a review on. I searched for the brand ‘Revolution’. Only articles came up. That makes it incredibly difficult and time consuming to write reviews if you have to search through a gazillion other things to *maybe* find what you were wanting to write a review on.

    And those helpful videos…gone.

    • 2 days, 9 hrs ago

      I don’t know what was wrong with my reply to have gotten an error message.

      I’m sick of rewording my replies multiple times until they post, so here’s the screenshot of my reply, @Seezora.

      image host

      • 15 hrs, 30 mins ago

        I get this error message all the time and can’t post any forum comments

      • 13 hrs, 32 mins ago

        I keep having this problem too. Also my article comments don’t show up half the time.

      • 15 hrs, 29 mins ago

        Wow finally got a reply in as Jupiter not Jupiter2!!!

      • 14 hrs, 32 mins ago

        Hmm getting error on the Inkey list thread and couldn’t comment. Now trying here again…

    • 2 days, 10 hrs ago

      At the top of the screen on the left is ‘All Brands’ . click on that and in alphabetical order it lists all the brands on BH

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