16 yrs, 2 mths ago

Need help

I neep some help in draughting an email to Dove. I purchased a moisturing lotion & it was missing a seal. I’m not sure to whom I need to send the email to, and how to explain that the seal was missing. Mind you I have been using Ponds for years & this is the first time I’m had a problem.

Any suggestions?

29 comments 32 voices

Replies

Calla
16 yrs, 1 mth ago
Was the cream worth more than $10? If so, then that`s just not good enough!

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Style Queen
16 yrs, 1 mth ago
oh ok , oh well babylocks!

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Babylocks
16 yrs, 1 mth ago
They sent me a $10 Coles gift card for the replacement of the goods. I was a little disappointed with that though. I really was hoping for a replacement bottle. Never mind.

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Babylocks
16 yrs, 1 mth ago
Thanks for all your help..

I did send an email via the link on their site & got a response via email

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FiFi73
16 yrs, 2 mths ago
Oh well done Sharna!! I hadn`t even noticed until I read Flutter`s post! Congrats on making it into the “”2000″” post club!! Keep `em coming…….

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Flutter
16 yrs, 2 mths ago
Dear Sharna,
Your very welcome hon. Congratulations on reaching 2000 posts you are a legend! Thanks for being you hon.
Love Flutter.
xoxoxoxoxoxo

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Sharnsb
16 yrs, 2 mths ago
THANKS FLUTTER!

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Sharnsb
16 yrs, 2 mths ago
THANKS FLUTTER!

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Sharnsb
16 yrs, 2 mths ago
THANKS FLUTTER!

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Sharnsb
16 yrs, 2 mths ago
THANKS FLUTTER!

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