lauren2
Bronze
Lauren2
Founding Member
14 yrs, 9 mths ago

does anyone know why?

i am still on grey status although i have accumulated probably nearly 100 points already, its just not changing, does anyone happen to know why? did this happen to them?
xx

12 comments 32 voices

Replies

  • iluvfacialzPlatinumIluvfacialz
    Founding Member
    Platinum
    11 yrs, 1 mth ago

    I`ve noticed my points not budging a few times after I reviewed new products. I just never worried too much about it though.

  • Kayla BeautyPlatinumKayla Beauty
    Platinum
    11 yrs, 1 mth ago

    Go to the bottom of the page and click on contact us. Maybe the beauties who designed the website might help!

  • Gem xxxPlatinumGem xxx
    Founding Member
    Platinum
    14 yrs, 8 mths ago

    Thankyou, thankyou its all good now..

  • Gem xxxPlatinumGem xxx
    Founding Member
    Platinum
    14 yrs, 8 mths ago

    What a pain in the b…
    Could u still do more reviews, or did they get lost in the system?

  • sharnsbPlatinumSharnsb
    Founding Member
    Platinum
    14 yrs, 8 mths ago

    sorry i couldnt help more!

  • Gem xxxPlatinumGem xxx
    Founding Member
    Platinum
    14 yrs, 8 mths ago

    Thanks Sharna..
    Maybe I`ll have to email them..

  • sharnsbPlatinumSharnsb
    Founding Member
    Platinum
    14 yrs, 8 mths ago

    Hi Sharna,
    Thank you for advising us.

    Everything is being looked into and will hopefully be resolved as soon as possible.

  • Gem xxxPlatinumGem xxx
    Founding Member
    Platinum
    14 yrs, 8 mths ago

    What did they say? was it technical?

  • sharnsbPlatinumSharnsb
    Founding Member
    Platinum
    14 yrs, 8 mths ago

    it happened to me for a week
    i wrote beautyheaven an email tuesday and it is fixed today

  • Gem xxxPlatinumGem xxx
    Founding Member
    Platinum
    14 yrs, 8 mths ago

    Does anyone have any trouble with their points not moving,
    I did some reviews last night, and It has`nt moved, does anyone know why?
    or do you have to wait a day, is there a time frame before the points go on?

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