A plea to BH web development team.
EDIT: please use the dedicated forum thread: New Site Questions
Hi Beauties,
I know it’s not just me getting a wee bit annoyed at the amount of banned words and/or phrases caught up in the WordPress spam blocking plugin.
I’m thinking if we were to commence a dialogue about how this can be resolved, the web team might heed our pleas.
What do you think? ❤️ 😊
Replies
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2 yrs, 4 mths ago
While we’re at it, can we do something about the damn error message? It appears I can only type 1 comment in a thread before all my other attempts to comment in other threads get cockblocked by BH. I’ve taken to calling the error message some nasty names, names I shall not repeat here because again, don’t want to be banned for insolence. 😉
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2 yrs, 4 mths ago
Hi Seashells,
Eleni assures us the team are hard at work behind the scenes and hopefully it will get rectified soon.
For now, we are best posting our feedback in the dedicated thread- “New Site Questions”.
I started a new forum post not realising Eleni had responded to my query five days ago! My bad! ❤️ 😊
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2 yrs, 4 mths ago
Hi beauties!
Hear you loud and clear 🤗
For queries and site suggestions can we please keep them to the dedicated forum for this here: https://www.beautyheaven.com.au/forums/topic/new-site-questions/
This is the one bh staff and developers are checking regularly and it’s best for us to check things off if they’re in the one place.
In the meantime our team worked really hard on the latest Rewards Room so we hope you’re enjoying it!!
Thanks so much!
xx
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2 yrs, 4 mths ago
I’ve been saying for a long time and are probably starting to sound like a broken record , but beauty heaven needs to cut the head off the snake. Meaning when a new member joins they must submit a legitimate Australian postal address and have their I.P address checked to make sure they are actually in Australia. Our reviews have to be screened before they go on the site so why can’t a new member be screened too? We all know most of the spammers are overseas, but some are here in Australia so just delete their account, no warning, it’s too time consuming. I feel for staff because in solving one problem, mostly but not completely, genuine members are getting frustrated and leaving or just not coming here as much.
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2 yrs, 4 mths ago
You aren’t sounding like a broken record Trackydacky- I agree with you.
It’s been getting on my goat so much that I decided to create a forum post about it.
I appreciate that it’s a tremendous job maintaining the site but many of us have left or are considering leaving the forums.
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2 yrs, 4 mths ago
The spam-busting moves have worked to reduce spam, but it’s also chased away a LOT of regular forumites!
This used to be my relaxing place online, but I’ve stormed offline in frustration & anger SO many times!
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2 yrs, 4 mths ago
I’m just a bit lost in general with the new forum system :\
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2 yrs, 4 mths ago
A few days ago I replied to a forum question with a very long comment, with various links to articles, etc. Once I hit “submit”, it just disappeared – not posted but the comment also disappeared. I figured it was probably blocked by the spam filter. I didn’t even get a chance to copy and paste and amend it. It was a good 15 or 20 minutes of my life gone 🙁 I couldn’t be bothered to write it again. I must admit I was annoyed – and seeing that the automatic spam blocking plugin doesn’t work (i.e. spammers continued to spam and members cannot post comments), I’d also say I would love for it to be removed or substituted.
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2 yrs, 4 mths ago
I got online one day to see a string of comments by me in “Latest Activity”. I nearly sh– myself, thinking I’d been hacked, but they were disappeared posts from weeks before – mostly duplicate posts! I edited as many as I could find to say “Duplicate error”.
But, not all of my disappeared posts have been posted. Some stay in the ether, eaten by the Bh Error Gremlin!
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2 yrs, 4 mths ago
I had a couple of comments appear at a later date, multiplied, as I was trying to post again and again using return button and reposting a bit differently to see if is helps.
The post will appear.
Just can not wait for message notification feature to appear as Eleni has said they are working on it. As then we will all know when messages are being posted in our fave forum threads! -
2 yrs, 4 mths ago
We noticed, @2663anne!
It’s hard to interact on the forum now, so many regulars are absent! 😒
I’ve just made multiple attempts to reply to another member but have given up because I can’t post!
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2 yrs, 4 mths ago
Exactly, @2663anne! My latest challenge was trying to reply to you! I didn’t use any links or images. I can’t spot any words in my attempted reply that could be trigger words. Aargh!
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2 yrs, 4 mths ago
Sometimes when that happens, I click the back button on my browser (I’m on PC) & it reappears in the reply box, so I open a new page, copy & paste my message but remove the links &/or images.
But sometimes, it disappears for good. I’m so exasperated with the site as it is!
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