12 yrs, 2 mths ago

upgrading

hi guys only recently have i had enough points to move up to beauty buff but for some reason its still saying im on beauty fanatic? im now on 793 points and it wont upgrade me =( does anyone know why? do i have to wait? do i need more points?

6 comments 32 voices

Replies

  • 12 yrs, 2 mths ago

    now its saying that i have been sent an account activation email? and i am not recieving any email? i am so confused!

    Kimberley, have you checked your junk mail? Even though you get usual emails from BH something slightly different CAN end up in junk mail. Congrats on becoming Beauty Buff and good luck.

  • 12 yrs, 2 mths ago

    omg thanks so much i had already checked that as i read on other posts that this could be the problem but i obviously didnt check well enough. sorry for sooking lol and thanks for your help =)

  • 12 yrs, 2 mths ago

    Hi Kimberley,
    Usually this happens because there is some area of your profile that is not complete. Make certain you have something ticked in each of the communication prefs and that your profile is up to date. If you still don’t change over to Beauty Buff status email asap leanne@beautyheaven.com.au and I can investigate for you. We need to upgrade you to Beauty Buff status asap as beautorium is happening very soon and you won’t be able to redeem your points unless you are a beauty buff.
    Thanks
    Leanne

  • 12 yrs, 2 mths ago

    its just depressing because i waited so long to get this far! lol

    thats ok thanks for responding and letting me know what is sposd to happen =) at least now i can keep an eye out for a congratulatory email =)

    Thanks

  • 12 yrs, 2 mths ago

    and now the notification is gone! someone please help =(

  • 12 yrs, 2 mths ago

    now its saying that i have been sent an account activation email? and i am not recieving any email? i am so confused!

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