6 yrs, 9 mths ago

site functions not working on my laptop :(

hi all

I checked the topics and couldn’t see this posted recently.

I mainly access BH through my phone or other thing that is like a notepad but smaller and always switch to the desktop view as the icons don’t seem to work for me.

I am on BH via my laptop and am having the same problem

If I click on the icon to take me to my profile it works fine however if I click on the envelope, search icon or the one for the drop down menu…nothing happens. When I hover my mouse over the icons it is changing like usual.

My laptop is very old however as this is also happening if I stay on this version on my mobile instead of ticking the button for desktop view.

I can’t figure out on my laptop how to see if I can change the view or whatever of this.

Hopefully I will be adding a photo of the top bar of the screen

The only way I was able to access the forums to write this post was to search google and then click on that link. Otherwise from the home page I can’t go anywhere apart from my profile and the articles I think

than you in advance for any guidance 🙂

5 comments 32 voices

Replies

  • 5 yrs, 4 mths ago

    Does anyone know how I can post a thread? I can’t seem to be able to find any icon to post new threads.

  • 6 yrs, 9 mths ago

    Oh ok, lol I will have a play around with my computer and see if that helps and then try to figure it out on my other devices

    Thank you 🙂

  • 6 yrs, 9 mths ago

    Hi Pandagirl,

    sorry to hear you are having difficulty using the icons on the site!

    I’ve just shared your post with a member of our tech staff, who has identified that your internet browser is zoomed in at 300% – which is most likely causing the problem.

    His advice is to zoom out – you can do this either via the browser menu or by using Ctrl + minus (-) symbol.

    Alternatively, Ctrl + 0 on Windows should reset the zoom to default 100%.

    I hope this helps!

    xx

    • 6 yrs, 9 mths ago

      Its kind of creepy that the tech guy can tell that her internet browser is zoomed in 300%. I`m never changing clothes in front of my laptop! LOL

      • 6 yrs, 9 mths ago

        It makes sense though, the text is really large. Doesn`t explain the phone problems but at least she will know her computer isn`t possessed. Haha

  • You must be logged in to reply to this topic.