12 yrs, 1 mth ago

Review Problems

Hi ladies!

Not sure if anyone has started a thread about this but I was going through some of my old product reviews and noticed some are missing, particularly a bunch of Biore products, i suspect there may be more but without going through my beauty cabinet I can’t be positive. I’m sure these reviews were posted but they aren’t there any more. Could they have been lost when BH had their site makeover? can i post new reviews for the items that I still use?

9 comments 32 voices

Replies

  • 12 yrs, 1 mth ago

    Cheers! Mine have been published

  • 12 yrs, 1 mth ago

    Hi there,
    I’ve had a couple of email from members about missing reviews. I’ve going to investigate this so if you too have had reviews go missing (this shows up in your activity feed in ‘my bh’ area) please email me: leanne@beautyheaven.com.au. Thanks

  • 12 yrs, 1 mth ago

    I’ve had reviews that were written last week, and they’re yet to be published/posted. Has anyone else had this problem? Its been over a week, does it usually take this long? My reviews are generally approved within a few days…

  • 12 yrs, 1 mth ago

    ohhhh that could be it! Thanks ladies 🙂 I think you are probably right.

  • 12 yrs, 1 mth ago

    All my reviews are still there in beauty heaven…those products might have got discontinued so BH team would have removed them I guess

  • 12 yrs, 1 mth ago

    is the product still there? sometimes products/ brands get removed and the reviews go with it- your points are still there.
    There is no point reviewing a product again if you already got the points

  • 12 yrs, 1 mth ago

    Yup definitely haven’t been pushed to another page (because thy aren’t there :P) and the review section under MBH is where I first noticed it.

  • 12 yrs, 1 mth ago

    If you click to see all reviews, you should be able to see your review. Also have you checked the review section on under “my beautyheaven”?

  • 12 yrs, 1 mth ago

    I haven’t noticed any reviews missing. Have you checked they weren’t pushed onto a 2nd or 3rd page by other reviews?

    I guess if your reviews definitely aren’t there, there is no harm in reviewing them again. Worst that can happen is they don’t get posted.

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