12 yrs ago

Discontinued products?

Is there an easy way to tell if a particular product has been discontinued? I noticed my absolute favourite mascara is on super discount everywhere but I can’t find any information as to whether or not it will come back. I’ve contacted the company (Rimmel) and got an automated, “we may or may not reply due to the high volume of inquiries we get” message, I’m not sure if it a once off or they think GMAIL auto sends things (a bit like some companies are wary of hotmail email addresses).

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Replies

  • 11 yrs, 9 mths ago

    Hi Michelle. I just had that experience. One of my favourite products is the Pantene All Day Smooth Creme. Tonight I went into Coles and found it repackaged for the same price but 10 grams less in each tube. NO WAY HOSEA. They had one tube left with the old packaging, and to my joy, when I reached the checkout it was selling for half price. I then ran around two more local Coles stores and found five more with the old packaging. So anyone who likes this product, be quick to get a larger tube at half price!

  • 12 yrs ago

    Thanks Beauty’s. I will definitely stock up once I get paid!

    Rimmel Glam Eyes, it it is the pink and black one. I was heartbroken when I had to throw it out ages ago after I had what the Drs originally thought was conjunctivitis (it wasn’t anything I could have given back to myself, so I could have kept it!), I wasn’t able to afford to purchase it for a while, and then Priceline closed down and made actually finding it very hard. Now all of a sudden there is heaps of it everywhere very cheap! I don’t know if everyone here gets paid and goes shopping at the same time or what, but it goes very quickly.

    Purple Patch, it is good to know it is something most people get, I’ll keep my eyes peeled for a reply!

    Thanks again!

  • 12 yrs ago

    Sometimes a product is discontinued to be repackaged. When brands change the looks of their products the item will be unavailable for awhile. Hopefully, they aren’t permanently removing the product that you love.

    Yes agreed. Occasionally it is just discontinued from a particular store as well.

    Good luck, I hope your mascara comes back! Maybe you should stock up? Which one is it?

  • Sometimes a product is discontinued to be repackaged. When brands change the looks of their products the item will be unavailable for awhile. Hopefully, they aren’t permanently removing the product that you love.

  • 12 yrs ago

    You will probably get a reply, i have emailed several companies and most have sent a reply like this but then the answer to my actual question comes is sent a few days later.

    I think the first message is automated to cover themselves if they can’t get around to replying straight away.

    Generally though if a produc is on clearance prices everywhere they are probably going to discontinue it soon and bring out a new product to replace it. Sucks i know but if you love it you should prob buy up on a few to be safe. If it continues then you saved heaps on it anyway so no loss!

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