3 yrs, 2 mths ago

BH Survey

Just received an email from BH wishing us Happy New Year and with a survey link to complete. It gives you the opportunity to complain about the spam. Note that some of the questions say tick all that apply but only let you tick one.

37 comments 32 voices

Replies

  • 3 yrs, 2 mths ago

    I just remembered another thing about BH that I commented about in their survey. I said that sometimes when I have sent them an email or lodged an inquiry via their website that I didn’t receive a reply. I hope that something can be done about this because I’m not the only one that’s had difficulty with not receiving replies.

  • 3 yrs, 2 mths ago

    I was delighted to have participated in the survey. I wish that there was more room in the survey so that I could have provided much more feedback, but I mostly commented on the spam issue.

    I asked that the age and skin type of reviewers be visible for each person’s review. Products often perform differently on older skin. For example, an eyeliner might be great on smooth and young skin, but it might tug or skip on older skin. When I joined BH, I wasted lots of money by buying highly recommended products that turned out to be unsuitable for me. I eventually realised that most of the reviews had been by younger people.

    I commented on some of the reviews for a few brands that look suspicious, Typically these are when a brand joins BH and the highly positive reviews magically appear within a short time period.

    My last comment was about some reviews being unhelpful. I can read a review about a product but the reviewer has not shared anything helpful about it. Some reviewers do not even say the shade name of a makeup product.

  • 3 yrs, 2 mths ago

    Thanks bh I also got my points!

  • 3 yrs, 2 mths ago

    Awesome to see the reduction in spam since this survey.

  • 3 yrs, 2 mths ago

    I didn’t get a notification, but I see my points are in, too – Yay! Thanks, Bh!

  • 3 yrs, 2 mths ago

    Yay points have been loaded today!

  • 3 yrs, 2 mths ago

    Thank you BH for these points at least some decent points for next Rewards Room .!

  • 3 yrs, 2 mths ago

    I’ve got my 100 points too. Thanks BH

    I might come across as super negative in my survey… but I really had not visited BH in months and months. Firstly the site was super slow, then all the spammers came on. The community slowly disappeared… I came back on because of the Olay Niacinamide trial that I am doing and I want to share my experience in the forum.

    Really hope that BH will take some of the comments they get from the survey on board

  • 3 yrs, 2 mths ago

    Me too, thank you BH

  • 3 yrs, 2 mths ago

    Yes,have gratefully received the 100 points!

    Many thanks BH.

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