flaviettaPlatinumFlavietta
Founding Member
Platinum
4 yrs ago

BH showbag

I just treated myself to my first Beauty Heaven “snow bag” cost me $25+ and I am sorry to say I am really disappointed
Cheap samples of products I would not usually use or trial

Does not meet my expectations of the quality usually associated with BH.

I was trialling as I thought it’d make a great gift for family, friends and clients/ can’t recommend and would not buy one ever again

43 comments 32 voices

Replies

  • eriberryPlatinumEriberry
    Platinum
    3 yrs, 10 mths ago

    I thought the showbag was a pretty cool idea, and it was a great price. But I was expecting a bit more, I guess because BH have been so generous with samples in the past, that this seemed poor quality compared. I’ve only really used the shampoo.

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  • Belle88PlatinumBelle88
    Founding Member
    Platinum
    3 yrs, 11 mths ago

    I’ve just had a reply from bh confirming my missing bonus points have just been added.

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  • clearcrystalwaterPlatinumClearcrystalwater
    Founding Member
    Platinum
    3 yrs, 11 mths ago

    Has anyone missed received their bonus review points? I haven’t said anything until now because I though they must be going to be put into our points after the 3rd of May but I haven’t had any bonus points put in yet. Wondering if it’s just my account not getting them or is everyone else missing them too?

    I could find Eleni’s email to message her to let her know either.

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    • jupiterPlatinumJupiter
      Platinum
      3 yrs, 11 mths ago

      Hmm I emailed on Monday but still haven`t received any reply or adjustment to points. Hope the BH ladies are ok.

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    • jupiterPlatinumJupiter
      Platinum
      3 yrs, 11 mths ago

      I received them for the ones done in the past week, but not for the earlier ones. I have emailed the BH ladies with details of each review with missing points. Eleni suggested to me in the past to just use info@beautyheaven.com.au – it goes to more than one person including her,

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      • talk-a-lotPlatinumTalk-a-lot
        Platinum
        3 yrs, 11 mths ago

        Thank you jupiter, I have used the suggested email you have shared so hopefully I will hear back soon from BH about the missing bonus points.

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      • Belle88PlatinumBelle88
        Founding Member
        Platinum
        3 yrs, 11 mths ago

        I also received bonus points for my reviews last week but not the ones from the week before so I have sent an email.

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  • flaviettaPlatinumFlavietta
    Founding Member
    Platinum
    3 yrs, 11 mths ago

    Hi Eleni and fellow beauties
    THANK YOU ELENI so much for the replacement bag which arrived this morning and is complete!!

    I am grateful to the lovely beauty that suggested I contact you and to you Eleni for your prompt attention.

    cant wait to trial and review all these goodies!

    PS no idea why the image is sideways – sorry ^(-)^

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    • onlyoniPlatinumOnlyoni
      Founding Member
      Platinum
      3 yrs, 11 mths ago

      I`m glad it all worked out well for you, flavietta. Enjoy your bag of goodies.

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  • Belle88PlatinumBelle88
    Founding Member
    Platinum
    3 yrs, 12 mths ago

    Has anyone received bonus points for their reviews? I’ve submitted 2 reviews so far and only received 5 points for each.

    Reply Report
    • clearcrystalwaterPlatinumClearcrystalwater
      Founding Member
      Platinum
      3 yrs, 11 mths ago

      Hi Belle88, no I haven`t received any of the bonus points for the products in the showbag yet either. (Just saw your post after I`d written my one below.)

      Reply Report
    • talk-a-lotPlatinumTalk-a-lot
      Platinum
      3 yrs, 12 mths ago

      Hi Belle88, I have not yet received the bonus points for the show bag product reviews as yet.

      Reply Report
  • jupiterPlatinumJupiter
    Platinum
    4 yrs ago

    I originally posted this comment saying that I was missing three items. Embarrassingly, they were inside the box all the time – they had just fallen out of the bag and I only just saw them. ‘Duh. Sorry BH.

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  • flaviettaPlatinumFlavietta
    Founding Member
    Platinum
    4 yrs ago

    Thanks everyone – clearly, I didn’t receive everything that was on the list – only about half of them.

    So yes, disappointed.

    I have written to BH to see if they can help.

    Thank you lovely Beauties for your support and helpful suggestions, I’ll update here once I hear back from BH admin. 🙂

    Reply Report
    • eleni
      Bronze
      Eleni
      Staff
      4 yrs ago

      Hey Flavietta,

      Thanks for reaching out! So sorry to hear that your bag was missing those items. We have gotten in contact with the showbag providers and they have assured us this won`t happen again and have sent you out another bh showbag. This should be delivered to you shortly.
      If you need anything else feel free to contact info@beautyheaven.com.au.

      Thanks for your support and have a great weekend 🙂

      Eleni x

      Reply Report
      • flaviettaPlatinumFlavietta
        Founding Member
        Platinum
        3 yrs, 11 mths ago

        Thank you so much Eleni, the new Beauty Heaven showbag arrived yesterday, I truly appreciate your prompt attention and thank you again.
        I`m looking forward to using and reviewing the goodies! Flavia x

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    • jupiterPlatinumJupiter
      Platinum
      4 yrs ago

      Oh wow, I`m so sorry you got so few of the products. No wonder you were disappointed. I hope BH or the showbag store can sort it out for you.

      Mine is supposed to arrive tomorrow.

      Reply Report
  • ThisIsMePlatinumThisIsMe
    Platinum
    4 yrs ago

    I saw their bag this year & last and never bought as agree products didn’t look the greatest. The manicare towel is great though and I hear lanolips is really good too.

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  • Wendy1965PlatinumWendy1965
    Platinum
    4 yrs ago

    I decided the products I probably wouldnt use

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  • jupiterPlatinumJupiter
    Platinum
    4 yrs ago

    flavietta, are some items missing from your photo? There’s far less in there than expected.

    I ordered the show bag thinking that the Natio sunscreen and Herbal essence shampoo + conditioner were full size, but upon closer inspection of the photo, it doesn’t look like it – the shampoo/conditioner look more like 100ml, and the sunscreen maybe 30-50ml (instead of 100ml full size). Oh well.

    https://cdn.shopify.com/s/files/1/1786/4973/products/BeautyHeaven_Sydney_2020_ShowbagShop.jpg?v=1584924242

    Edit: I haven’t received my show bag yet.

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    • flaviettaPlatinumFlavietta
      Founding Member
      Platinum
      4 yrs ago

      Items in the photo are all that I received – I guess I didn`t look closely enough at the descriptions – they are sample sizes and I didn`t get both shampoo and conditioner as suggested in the photo on line

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