Rewards room order
Is anyone else still waiting on there rewards room order from a few months ago??
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4 yrs, 3 mths ago
Received thanks all, pretty much a few days after this thread just in time for Christmas! My present to myself! Thanks beauty heaven 🙂
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4 yrs, 3 mths ago
Well there is only a short time now till most everyone will be enjoying Christmas. I hope that all the RR shoppers have all received their orders now. The points still have not been added so I hope we don’t have to email to request them like our birthday points!
There seems to be issues with IT regarding the automatic awarding of points as promised.
The BH staff can only do so much and with so many orders they should not be expected to follow up IT issues too.
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4 yrs, 3 mths ago
Last I had heard, they (the BH gals) have to manually reward the points to each member, it`s not done automatically (so that would be why it takes a bit).
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4 yrs, 3 mths ago
Yes that seems to be the case these days and we have to contact them and let them know too. They are just too busy doing their normal duties to look up who has not received points so we have to bother them with emails. Quite inefficient, compared to how things were a couple of years ago.
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4 yrs, 4 mths ago
I have not recieved my 300 points back either, I am assuming it won’t happen for a while with all that is going on at BH at the moment
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4 yrs, 4 mths ago
Last year, 2018 I participated in my first rewards room and placed an order on November 13. My 300 points were redeemed on December 10 which was probably the day my order was dispatched as well. I remember the parcel arrived well and truly before Christmas as well. This year looks a bit different and I think beauty heaven may be a lot more popular and way busier than last year. They most likely are trying hard to get the orders out so everyone has their parcel before Christmas and the points will have to be dealt with afterwards.
I still haven`t received mine yet and hope it does get here on Monday or Tuesday. -
4 yrs, 4 mths ago
Interesting Trackydacky, that does sound like a logical way to process the points return, but it’s definitely more important to get the physical rewards to people than the points.
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4 yrs, 3 mths ago
If you spent 500 and above during the BH room you get 300 points back 🙂
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4 yrs, 3 mths ago
It’ll be in 2020 I’m sure when they do it because they manually have to credit the points back 🙂
Merry Christmas and Happy New Year to you too! ✨
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4 yrs, 3 mths ago
I am in no hurry to have those points credited I just didn`t know what everyone was talking about hahaha
As long as they appear sometime before the next RR, I am super not fussed. They have SO much work to do. I am stunned at all the things they have been juggling lately!
Hope you had a good chrissie and had a chance to chill out a bit as well.
Take care!
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4 yrs, 3 mths ago
Thank you!
Now I know what everyone is talking about 🙂I spent over 1400 points, so I definitely should be getting the 300 points back 🙂
No hurry though. They must be going bonker at BH HQ with all the RR postage, 12 Days of Xmas etc.
We`ll get the 300 points back in good time. Nice little bonus as well!Merry Chrissie!
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4 yrs, 4 mths ago
Received an email to let me know that they are sending out my order but unfortunately one I actually ordered isn’t available. It was Sonia Washburns Perfume Oil Roll On ‘LOVE’ but they will send me something else.
Very Grateful to BH Thank You very much for letting me know.
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