VandabPlatinumVandab
Platinum
5 yrs, 7 mths ago

No birthday points

Hey all, not sure if I’m under the right category, but I’ve logged in several times within the month after my birthday and haven’t received the x100 points. Just wondering how I go about making sure these are added to my points as I don’t want to miss out.

68 comments 32 voices

Replies

  • SandytPlatinumSandyt
    Platinum
    4 yrs, 5 mths ago

    Just happened to read this post, I was not even aware of the birthday month points

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  • RalucaPPlatinumRalucaP
    Platinum
    4 yrs, 5 mths ago

    Completely forgot about it , I will send an email too.

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  • VandabPlatinumVandab
    Platinum
    4 yrs, 6 mths ago

    It’s been about a year since I started this thread and I didn’t receive this year’s birthday points either. I’ve emailed info@beautyheaven.com.au on Monday but haven’t had a reply yet. Fingers crossed they can sort it out again.

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  • RalucaPPlatinumRalucaP
    Platinum
    4 yrs, 6 mths ago

    Thank you , IndieAna.

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  • RalucaPPlatinumRalucaP
    Platinum
    4 yrs, 6 mths ago

    Me neither, my birthday was yesterday.

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    • IndieAnaPlatinumIndieAna
      Founding Member
      Platinum
      4 yrs, 6 mths ago

      Unfortunately, it`s become a common issue, Raluca. Happy birthday for Monday, I hope you had a great day xx

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  • Electra1PlatinumElectra1
    Platinum
    4 yrs, 6 mths ago

    Don’t think I’ve ever received any birthday points, ever and I’ve been a member for many years.
    Really, all members should automatically receive their points and not have to ask for them to be applied to their accounts..

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  • kirstywise77
    Bronze
    Kirstywise77
    4 yrs, 11 mths ago

    Mine is coming up soon, will keep an eye on my balance

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  • Falak142PlatinumFalak142
    Platinum
    5 yrs ago

    I didn’t receive my birthday points either! Think I would write to them 🙂

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  • Amy BurnettPlatinumAmy Burnett
    Platinum
    5 yrs, 4 mths ago

    Thanks for the heads up Tigerlily I have just emailed now!

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  • Stacey827PlatinumStacey827
    Platinum
    5 yrs, 4 mths ago

    My birthday was back in October, I did not get any birthday points either

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    • KassaleePlatinumKassalee
      Platinum
      5 yrs, 4 mths ago

      I’d certainly email bh’s Lauren Stacey827 .

      lauren@beautyheaven.com.au

      It should be automatic and then a year or so ago you would get an email and you had a month to respond to “claim” your birthday points. But I think this only happened one time.

      Now most people seem to be getting them or they are emailing Bh.

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