4 yrs, 8 mths ago

BH Points

I’m a bit confused as to how the points system works? I have done some of the things on the points list and haven’t received any points, I would love to get to the stage where I could start to trial products and review them but I am on struggle street at the moment haha! Any tips?! Thanks!!

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Replies

  • 4 yrs, 6 mths ago

    When are you supposed to get Your Birthday Reward Points? Guess I won’t get them for awhile. It’s my Birthday Day Today.

    Amazing how they forget about You! I would then be up to Gold Status.

    • 4 yrs, 6 mths ago

      I still haven`t recieved my birthday points from back in April this year, I did email twice but no response or points so I just let it go. Maybe if you email them you may recieve yours? Good luck and Happy Birthday ♡♡

      • 4 yrs, 6 mths ago

        Thank You Amazeballs16 for your Birthday Wishes much appreciated have already sent a couple of messages through there Contact Us page.

        So sorry Amazeballs16 to hear that they haven`t given you your Birthday Points as yet, now that it`s six months down the track.

    • 4 yrs, 6 mths ago

      Happy birthday Margi! Many of us haven`t been getting birthday points automatically, so it would be best to send an email to jessica@beautyheaven.com.au letting her know you haven`t received them yet xx

      • 4 yrs, 6 mths ago

        IndieAna I tried emailing Jessica but the email was sent back to me so that didn`t do much good. Couldn`t get it through at all unfortunately. Thanks for your help!

      • 4 yrs, 6 mths ago

        Sorry Margi, seems I wasn`t any help after all. That`s the email address I used, I hope you can get this resolved and receive your birthday points

      • 4 yrs, 6 mths ago

        Thank You IndieAna for the Birthday Wishes much appreciated will send an email to Jessica Thanks Again for your help!

      • 4 yrs, 6 mths ago

        You`re very welcome xx

  • 4 yrs, 8 mths ago

    Some beauties have mentioned on this thread that we do receive points for forum comments, but I don’t appear to be receiving any points.

    • 4 yrs, 8 mths ago

      Forum points are capped at 50, I think? Once you reach the maximum points allowance, you no longer accrue them. But as you appear to only have 13 forum posts, you should still be receiving points. Perhaps there`s a glitch somewhere. It`s definitely worth sending an email off to BH so they can look into it.

      • 4 yrs, 8 mths ago

        Thank you Lucrecia629. I hardly ever comment on the forums so I doubt I`ve reached 50 points, but it`s possible. ☺

      • 4 yrs, 8 mths ago

        I added to my above comment when I saw you`re well under your 50. Send an email to see if maybe forum points have just taken the weekend off. 😉

      • 4 yrs, 8 mths ago

        Thank you Lucrecia629. I`ll send BH an email.

      • 4 yrs, 8 mths ago

        This reminds me that I`ll have to follow up on my email about forum post points S-P. I haven`t received any points for the first 50 posts.

      • 4 yrs, 8 mths ago

        I`ve sent an email too Fifi_m. Hopefully we`ll hear back soon.

  • 4 yrs, 8 mths ago

    Do we receive points for forum posts?

  • 4 yrs, 8 mths ago

    I haven’t been getting points on forum posts and I haven’t hit 50 yet. I’ll have to find an email to see if they can fix this.

    • 4 yrs, 8 mths ago

      Hmm Fifi, at 34 posts, you should definitely still be earning points for making forum posts.

      I`m taking it you do know how to go to your profile page & check your “”My Points”” section where your forum posts are itemised? Email Bh`s Jess as she`s the new Bh Community Manager. She`s always helpful.

      Jessica@beautyheaven,.com.au

      • 4 yrs, 8 mths ago

        Yep, it`s showing 0 points next to forum posts. Thanks for the email address – I`ll get in touch with Jess.

      • 4 yrs, 8 mths ago

        I don`t appear to be receiving any points either @Fifi_m

  • 4 yrs, 8 mths ago

    It could be a few things – Maybe your reviews are too short so they are not being approved (they should be longer than 50 words). The more informative and helpful you are the better the chances of being approved. Also it could be just a timing thing – sometimes it takes 1-3 days to be approved so be patient (it should show up as a notification on your message symbol next to your profile picture) Lastly (this might help you in the future) I recently achieved silver status and even though my points were going up – my status on my profile still said i was still a bronze member so I emailed the team just to ask if there was something wrong and it turned out there was a glitch in the system and they were able to change it for me manually from their end. So if you end up reaching 350 points to be a silver member and your status doesn’t change in about 1-2 days – email them. Hope this helps : )

    • 4 yrs, 8 mths ago

      Hi, lora86!

      I`ve only just noticed your comment. There`s a new system in place where reviews shorter than 50 words won`t submit. In my experience, I`ve sometimes had to wait a few weeks for some reviews to be published.

  • 4 yrs, 8 mths ago

    I know it can be a bit confusing at first to get your head around it but if you check out the links above it should be easier to understand 🙂

  • 4 yrs, 8 mths ago

    Some products have bonus ( double points ) if your the first reviewer or purchased off the Rewards room . The new system missed some of the points so thank you Jessica for rectifying that so will have a bit more to spend at the next Rewards.

  • 4 yrs, 8 mths ago

    I think CaitMay covered everything. If her pic is too small, click on Rewards Program near the top of this page to see it all laid out.

    When I click onto your avatar abro, I can see that you’ve got 220 points & are a bronze member. I can’t see anything else about you. Other members CAN’T see your private info: but we can see what you put in the “About Me”, “My Holy Grail Products” & “My Favourite Quote” sections. If you’re unsure what I mean, go ahead & click my avatar to see my profile page: you can’t see my real name, email address or if I ticked the bad breath box, haha! (I didn’t.) All you can see is what I wrote for everyone to see. You don’t get any extra points for filling out these sections, so it’s up to you whether you fill them out or leave them blank. Click other members’ avatars to see what they wrote!

  • 4 yrs, 8 mths ago

    Hi Abro,

    When you do any of the the things on the list you will get points. Now general things you get points for, 1 point per article comment, 5 points per review. When you’re a new member for the first 50 forum posts you also get 2 points, plus the first few forum threads I believe you get five points but the list displays it all perfectly for you. These points are credited straight away (and visible to you on your home tab) except for the points from reviews. Reviews go through an approval process first and won’t be credited until your review gets approved by the BH staff.

    I checked your profile and as it stands at the moment you have 220 points which is a lot for a new member, so don’t worry you’ve definitely been getting your points.

    Have a look over the list and ask away if you have any other questions.

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