8 yrs, 3 mths ago

Lawsuit against EOS lip balm

A beautician from Canada who I follow on FB shared a disturbing post about having a dreadful reaction to EOS lip balms causing her to have cracked, sore lips which took a while to heal. She also noticed some mould on one of her products and contacted EOS who fobbed her off. As she could not understand why she experienced these problems she now posted that others have had similar problems and there is a lawsuit pending against EOS. Here is a link to the CBS article:

http://www.cnbc.com/2016/01/14/eos-lip-balm-caused-blisters-rash-lawsuit-claims.html

7 comments 32 voices

Replies

  • 8 yrs, 3 mths ago

    Suing the company is a little extreme.

    There wasn’t any negligence or misconduct (that we know of) by EOS, they actually haven’t done anything wrong.

    And yeah, if you’ve had a reaction why would you continue using It. Not everything is going to work on everyone… maybe just try another product (roll eyes).

    I used lots of these lip balms (the limited edition Alice in Wonderland is adorable!) and currently using one of it, I never had a problem or had mould!

  • 8 yrs, 3 mths ago

    I read the article on News.com the other day. I ‘ve never personally tried the product but if you obviously have a reaction or are allergic to something why keep using it.

  • 8 yrs, 3 mths ago

    I looked at the Facebook page for EOS and there are many negative complaints for their products. Maybe there’s an issue with the essential oils or flavours. Some essential oils and flavours irritate my lips, and peppermint is especially irritating. However, I’ve never had such a severe reaction from a lip product.

    I don’t think that EOS includes preservatives in their products, which might be why some of them become mouldy (mould might be causing the reactions). I wonder if the company realises that there are safer preservatives available now such has radish root ferment filtrate.

    I’ve had reactions to cosmetics, but it never entered my mind to sue a company for the reaction.

  • 8 yrs, 3 mths ago

    If they can find out what ingredient is causing loss of pigmentation they could repurpose it and make a mint! 😉

  • 8 yrs, 3 mths ago

    I think it is the way it is photographed. The issue of mould has been reported by a number of people, including the beautician I follow on FB and who has used EOS balms for some time in different flavours. So many articles about this issue and lawsuit on the internet now so it will be interesting to see what happens.

  • 8 yrs, 3 mths ago

    There is a picture of a mouldy one here:
    http://www.marieclaire.com/beauty/a18022/girls-are-suing-this-major-lip-balm-brand-for-supposedly-destroying-their-lips/

    However I’m a bit confused, The EOS I had was like a dome shaped where as the one with the mould is flat?

  • 8 yrs, 3 mths ago

    I think the while thing is kinda ridiculous. From what I have read the lady that is doing the most publicity etc is a tad silly. I mean she is clearly allergic to an ingredient in the lip balm and despite having a reaction she continued to use it. I don’t see how you can sue a company when you have an allergic reaction to it. I am to both opiate and synthetic opiate pain killers, so I don’t take them. Simple. Here at BH we are advised when trialling something if we display any signs of reaction to cease product usage. I think is a money making thing and complete lack of common sense!

    I use EOS lip balms and haven’t had a problem. As do many others. So obviously the individuals in question have allergies to an ingredient in the balm.

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