Bump eRaiser products are listed here on bh: http://www.beautyheaven.com.au/body-health/brands/897-Bump-eRaiser
I haven’t used this brand, but you could read reviews from those who have.
I’ve got uncommonly tough skin & I have a big problem with keeping ingrown hairs at bay too. I epilate because I find the longer gap between epilating sessions gives my ingrown hairs a time to heal. When I was shaving, I always looked scabby because the old ingrown hairs didn’t have time to heal before I’d get a fresh batch. I also exfoliate really well. I use a plastic pot scourer – I wouldn’t advise this for everybody, my skin is uncommonly tough.
Good luck Statiira!
[EDIT] pic here: http://www.beautyheaven.com.au/forums/skincare/whats-your-biggest-skincare-concern?page=4#comment-2636316