Member Comments
(24)
Posted by:
Rewalize
(Australia)
CUSTOMER SERVICE is a HUGE part of what I look for in any salon treatment ... regardless of how good the actual treatment is ... if the service stinks I won't go back! :(
Posted on:
December 05, 2011 (Dec 5, 2011 5:03pm)
Posted by:
Sezaluke90
(Australia)
love aveda and all the salons i know that stock it are lovely
Posted on:
December 05, 2011 (Dec 5, 2011 5:40pm)
Posted by:
softness
(Member since 2007, Australia)
Yes, I agree with Rewalize that a salon treatment is definitely very much based on how well you feel treated. Customer service definitely. It's got to be very professional or why go?
Posted on:
December 05, 2011 (Dec 5, 2011 6:17pm)
Posted by:
katshepsutt
(Australia)
I've only ever had one salon treatment over 20 years ago - Clarins products and I discovered I was allergic to something, came out in a rash and tiny little blisters all over my face (never been allergic to any other beauty products in my life). Put me off going again, but I often buy a "package" for my Mum - it's important they make her feel like a queen, and don't try to push her to buy products.
Posted on:
December 05, 2011 (Dec 5, 2011 6:42pm)
Posted by:
Face Paint
(Member since 2007, Australia)
I love to be pampered but I'm always a bit suspicious of the hygiene in these salons. The only time I ever got a pedicure I ended up with an infection. They can't have cleaned the implements very well. I don't mind a good massage, and I certainly prefer to get a leg wax in a salon, but I'm not sure about any other treatments.
Posted on:
December 05, 2011 (Dec 5, 2011 8:30pm)
Posted by:
Tashii
(Australia)
oh no where is my closeset store?! aww..i dont ever go to salons :( not to worry :)
Posted on:
December 05, 2011 (Dec 5, 2011 9:46pm)
Posted by:
Emillio1
(Australia)
Every Christmas Mum gets my sister and I an Aveda facial. I always look forward to it and Aveda comes out on top compared to other facials. The girls who works there are lovely also!
Posted on:
December 05, 2011 (Dec 5, 2011 10:05pm)
Posted by:
Neilrawson
(Australia)
Yes I think the client service should be excellent all the time in salons. Communication into what you can expect should be the first thing they talk about to you. Pampering of any kind is great and trust goes a long way as well.
###Sandra
Posted on:
December 05, 2011 (Dec 5, 2011 10:23pm)
Posted by:
Vivixenne
(Australia)
For salons I look for atmosphere and genuinely friendly, non-judgmental staff who love their jobs and know their stuff. I don't need it to be particularly tranquil or over-the-top, but I like it to be comfortable and earnest in its service and style. Price isn't the biggest problem since I'm there for a luxe feel anyway!
Posted on:
December 06, 2011 (Dec 6, 2011 12:37am)
Posted by:
Princess Fiona1
(Member since 2007, Australia)
I definitely look for a salon that is clean and tidy - and I usually go in there, as opposed to calling, to make my appointment to make sure that I feel the staff is nice - if I dont get a good first impression, I will call a few days later to cancel the appointment. I usually go to the same trusted salon all the time, but when we moved a few years back, I was trying to find a good one near home, but eventually gave up, and now Im back at my old salon 40 mins drive away. I'd happily travel for a good experience.
Posted on:
December 06, 2011 (Dec 6, 2011 8:40am)
Posted by:
Jenniqua
(Australia)
I cant afford salon treatments and the only time I have ever had one was when it was given to me as a gift. It was pure heaven for me, I would look for quality products and good customer service if I did get salon treatments regularly.
Posted on:
December 06, 2011 (Dec 6, 2011 8:59am)
Posted by:
Discomilk
(Australia)
I look at if the staff and nice and friendly, and they welcome you. The salon also has to be very clean!
Posted on:
December 06, 2011 (Dec 6, 2011 9:08am)
Posted by:
Platinum Ms
(Australia)
I like a salon with ambience, a good product and the staff to be professional, first impression do count.
Love Aveda products, salons are few and far between I feel theyre very exclusive.
Posted on:
December 06, 2011 (Dec 6, 2011 10:21am)
Posted by:
Marza
(Australia)
FOR A LUXURY TREAT CHOOSE AVEDA
Posted on:
December 06, 2011 (Dec 6, 2011 10:24am)
Posted by:
Briskerrie
(Australia)
i always love the mini massage in the beauty salon.
i also like the smoothing music some salon played.
well aveda is too expensive for me though
Posted on:
December 06, 2011 (Dec 6, 2011 11:59am)
Posted by:
Yummii
(Australia)
I wish I had the money for a facial massage - but I spend so much on my physio already lol.
Posted on:
December 06, 2011 (Dec 6, 2011 1:35pm)
Posted by:
Chicklet
(Member since 2008, Australia)
I always appreciate a salon that doesn't do the hard sell on products following the treatment.
Posted on:
December 06, 2011 (Dec 6, 2011 7:29pm)
Posted by:
Princess75
(Member since 2007, Australia)
i like a well trained therapist. someone who considers how each movement will feel.
most therapists just slap you around a little and expect you to say you enjoyed it.
Posted on:
December 06, 2011 (Dec 6, 2011 10:38pm)
Posted by:
Li
(Australia)
I don't go to salons, but customer service is very important
Posted on:
December 07, 2011 (Dec 7, 2011 8:22am)
Posted by:
TheDevineOne
(Australia)
I think customer service and how the salon looks an smells is what is most important to me.
Posted on:
December 07, 2011 (Dec 7, 2011 11:57am)
Posted by:
maggieball
(Australia)
As if we needed more perks! But I love the idea of getting extras for mentioning Beauty Heaven. Those packs sound delightful.
Posted on:
December 08, 2011 (Dec 8, 2011 1:59pm)
Posted by:
Emzaau
(Australia)
I'm super fussy when it comes to salon treatments. The treatment room must be clean and spotless - especially the showers. I hate places where the staff are super stingy with towels. Good hygiene is a must.
Posted on:
December 08, 2011 (Dec 8, 2011 4:00pm)
Posted by:
Princess Fiona1
(Member since 2007, Australia)
I have never actually tried anything from Aveda....knowing that its under the Estee Lauder umbrella im pretty keen tough!!!
Posted on:
December 12, 2011 (Dec 12, 2011 10:02am)
Posted by:
Rei_
(Australia)
i can't afford a salon treatment but i must say, customer service
Posted on:
December 22, 2011 (Dec 22, 2011 2:43pm)
Comment on this article
Posted by: Rewalize (Australia)
CUSTOMER SERVICE is a HUGE part of what I look for in any salon treatment ... regardless of how good the actual treatment is ... if the service stinks I won't go back! :(
Posted on: December 05, 2011 (Dec 5, 2011 5:03pm)