Privacy
PRIVACY POLICY
Updated September 2007
Welcome to 'www.beautyheaven.com.au" ("the Site"). This Privacy Policy applies to the activities of beautyheaven Pty Limited (ABN 19 128 545 620) ("beautyheaven Pty Ltd"). beautyheaven treats the privacy of your Personal Information very seriously.
To ensure the Privacy of your Personal Information, we have developed this Privacy Policy to comply with the Privacy Act 1998 (Cth). (“the Privacy Act”). beautyheaven is bound by the National Privacy Principles which are set out in the Privacy Act.
Collection of Personal Information
From time to time, we may collect your personal information. We will only collect personal information when it is necessary for us to do so in order to conduct market research in relation to consumer preferences or for direct marketing. When you use the Site, information about how you use the Site may be collected. We may also collect personal information if you complete a registration form or enter a competition. You do not have to provide this information. This may mean you will not be able to use some of our services or enter competitions. The categories of personal information we may request include your name and contact information (email, address and phone number), product preferences and other marketing information.
We may also collect personal information by the use of “Cookies”. Cookies enable us to assign a unique permanent identifier to a computer that can be used to associate the requests made to our website from a particular computer. If you wish, you may be able to disable the use of Cookies by changing the settings on your Internet Browser, or using software products that will reject or manage Cookies for you.
If you contact us, we may keep a record of that contact. Any further collection of your personal information than that explained here will only occur with your consent.
Use and Disclosure
We may disclose your personal information to organisations that advertise their products and services on our website for evaluation. Your personal information may also be used by organisations that advertise their products and services on our website for the purpose of direct marketing
Apart from the above, we will not use or disclose any information about you without your consent, unless:
required by law;
we believe it necessary to provide you with a service which you have requested;
to implement our terms of service;
to protect the rights, property or personal safety of another beautyheaven user, any member of the public or beautyheaven; or
the assets and operations of the business are transferred to another party as a going concern.
Direct Marketing
You acknowledge and agree that we may contact you at the email or other address which you provide to us in order to:
provide you with direct marketing information; or
provide you with other information about our products and services which you may enjoy.
If you receive promotional information from beautyheaven or its affiliates and do not wish to receive this information any longer, you may remove your name from our list either by visiting our website and following the instructions on how to withdraw your information from that site (where that facility is available), or e-mailing us at [info@beautyheaven.com.au] and asking to be removed from our mailing list. Please allow 5 business days for this request to be processed.
We do not collect your sensitive personal information as defined in the Privacy Act.
The quality of information.
We will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up to date.
Security of information
We will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. beautyheaven will not be held responsible for events arising from unauthorised access to your personal information
We will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed as set out above.
Openness
This Policy sets out how we manage your personal information. If you are unable to print a hard copy of this policy, please contact us on [info@beautyheaven.com.au] and we will forward a copy to you upon request.
Access and correction
We will provide you access to the information that we hold on request by you. If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by e-mailing us at [info@beautyheaven.com.au] . Our file of your information will be made available to you within 14 days. We will only withhold your access to such information in limited circumstances where it is permitted by law.
If we are not required to give you access to the information because of one of the reasons stated above, we will, if reasonable, consider whether the use of a mutually agreed intermediatory would allow sufficient access to meet the needs of both parties.
We may charge you for providing access to personal information. If at any time you wish to change personal information that is inaccurate or out of date, please contact us by e-mailing us at [info@beautyheaven.com.au] . and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons. If we hold personal information about you and you are able to establish to us that the information we hold is not accurate, incomplete and up to date, we will take reasonable steps to correct the information, so that it is accurate, complete and up to date.
Should we deny access to personal information or refuse to correct your personal information, we will provide you with reasons.
Anonymity
Wherever it is lawful and practicable, we will give you the option of not identifying yourself when entering transactions with us.
When we send personal information overseas
We may disclose personal information about you to organisations in a foreign country that advertise products and services on our website.
We will not disclose personal information to an organisation in a foreign country, unless we are satisfied that we believe that the organisation in the foreign country is subject to a law, binding scheme or a contract which effectively up holds principles for fair handling of the information that are substantially similar to the National Privacy Principles as contained in the Privacy Act, or you otherwise consent to us giving this information.
We will not allow the organisations in a foreign country to send you direct marketing material about its products or services, unless you otherwise consent.
