10 yrs, 6 mths ago

Can’t post comments on any BH Blog posts

Hi beauties

Just thought I would come to the forums and ask, is anyone else having this issue?

I am clicking the submit button and the page just refreshes and my comment isn’t posted and no points are added on to my total. I have had this problem for over a week now, tried on different computers and have emailed BH 2 times so far with no reply which is disappointing.

Hope this issue gets resolved soon 🙁

6 comments 5 voices

Replies

  • 10 yrs, 5 mths ago

    Hi beauties

    Just thought I would come to the forums and ask, is anyone else having this issue?

    I am clicking the submit button and the page just refreshes and my comment isn’t posted and no points are added on to my total. I have had this problem for over a week now, tried on different computers and have emailed BH 2 times so far with no reply which is disappointing.

    Hope this issue gets resolved soon 🙁

    All I know is that comments are capped at fifty points, with one point per comment.

  • 10 yrs, 6 mths ago

    Thanks Ms Jelena, I had logged in on different computers and still no luck so its definitely something linked with my account.

    Trish_D thank you so much for the email addresses! I was sending my emails to info@beautyheaven.com.au with still no reply so hopefully I should hear back from Jackie or Victoria. I was starting to feel a bit disheartened. I’ll see how I go thank you for your help 🙂 I appreciate it.

  • 10 yrs, 6 mths ago

    Yeah when I go to post comments I look at the time others posted theirs and I see ones from just 5-10 mins ago so its something with my account.

    I don’t understand why BH would disable me from posting comments? I still haven’t received a reply and my first email was on the 20/9. I hoped that BH would provide better service than this so honestly I am feeling pretty annoyed atm.

    Lovejane, have you tried clicking on the “post a comment” at the top of the particular blog section? The box for comment should open for you.

    If you are still having problems I’d suggest an email to Jackie on Monday morning. Jackie is brilliant and will address any and all issues relating to anything Beauty Heaven and I’d copy Victoria in as she is in charge of site issues, sorry I have no idea what her title is!

    Emails are : jackie@beautyheaven.com.au and victoriaj@beautyheaven.com.au

    Good luck. It must be frustrating.

  • 10 yrs, 6 mths ago

    Yeah when I go to post comments I look at the time others posted theirs and I see ones from just 5-10 mins ago so its something with my account.

    I don’t understand why BH would disable me from posting comments? I still haven’t received a reply and my first email was on the 20/9. I hoped that BH would provide better service than this so honestly I am feeling pretty annoyed atm.

    Would it be cookies/cache issue?

    BH ladies have a lot going on, so don’t stress too much, they will reply when they get a chance 🙂

  • 10 yrs, 6 mths ago

    Yeah when I go to post comments I look at the time others posted theirs and I see ones from just 5-10 mins ago so its something with my account.

    I don’t understand why BH would disable me from posting comments? I still haven’t received a reply and my first email was on the 20/9. I hoped that BH would provide better service than this so honestly I am feeling pretty annoyed atm.

  • 10 yrs, 6 mths ago

    Hi beauties

    Just thought I would come to the forums and ask, is anyone else having this issue?

    I am clicking the submit button and the page just refreshes and my comment isn’t posted and no points are added on to my total. I have had this problem for over a week now, tried on different computers and have emailed BH 2 times so far with no reply which is disappointing.

    Hope this issue gets resolved soon 🙁

    I just went and tested it and its all working ok for me.
    Odd that its happening on differant computers…sounds like its something thats attached to your login. Hope you hear back from BH sometime soon

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