8 yrs, 9 mths ago

Points vs Status don’t add up?

Hi, so I was wondering why my status is Gold, when I only have 356 points? I also have not seen jumps in my points when I have done some reviews? Not sure. Would appreciate any help on this- I feel like I am cheating BH by being gold when I don’t have enough points.

4 comments 32 voices

Replies

  • 8 yrs, 5 mths ago

    UPDATE: And now I am silver…?

  • 8 yrs, 9 mths ago

    Hi ladies,

    just jumping in here to reiterate what PrettyPrincess has said – if you’ve been a member for a while, it won’t matter how many points you currently have as long as you’ve earned enough in the past to reach whatever status you are. Status’ were carried over as what they were on the old site, and we’re currently working to ensure they’re updated to the next tier as soon as you earn enough points moving forward. Please send an email through to info@beautyheaven.com.au if you need clarification. Otherwise, we thank you for your patience while we continue to work to improve the new site!

    Thanks,
    bh’s Beth x

  • 8 yrs, 9 mths ago

    Did you spend points in the last Beautorium?

    If you did have enough points and used some to buy goodies, you wouldn’t drop back down.

  • 8 yrs, 9 mths ago

    Were you an original member? When they migrated us all they assigned us a level automatically. Also, if you’ve spent points at a Beautorium you’ll show as having less? Otherwise I’m totally lost!

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