Brazilian Etiquette

I’ll accept the refund but since they won’t allow me to be covered or tell me “how I will be waxed differently” (their words when I went to show bruising) there is no effective change for me as the consumer.

The apology doesn’t equal faith restored in their professionalism in this case.

So outcome for me is

A) Read and question any disclaimer you are asked to sign prior. Apparently this had the reference to “remove clothes” for process. And also I was aware of risks associated with waxing etc prior.

B) The “waxing specialist” (not salon) has apologised and offered a refund in hopes of repairing the r’ship.

Don’t know yet. Maybe nothing more than reporting the vendor to a regulated body.

So, turns out there is federal provisioning for a botched waxed job.

Part of a response I just got back after submitting a complaint with QLD Fair Trade.

“The matter raised in your complaint relates to your consumer guarantees under the Australian Consumer Law, which were automatically provided when you purchased the product. A failure to comply with a consumer guarantee does not constitute an offence for which the OFT can initiate any enforcement proceedings, however I am able to offer our conciliation service to you.”

Govt dept.
australian competition and consumer commission
Search : Consumer rights & guarantees
Select: Consumer guarantees

I am a health inspector in local government and after what I have seen, I do all my beauty treatments myself! The legislation for regulating beauty salons is fairly similar across states and territories, but we are limited when it comes to issuing fines and closing shops. Some things to look out for from a customer point of view that can help you spot a more hygienic salon:
– The therapist never double dips the wooden spatula;
– Reusuable nail clippers, microdermabrasion tips, nail scissors are sealed in a sterile pouch/bag that has been autoclaved and opened directly in front of you;
– Therapists are constantly washing their hands i.e. between clients, before a treatment;
– Therapists clean and disinfect the foot spas between clients;
– Nail files and buffers a new each time and they are not reusing them; and
– The salon in general is clean and tidy.

Don’t feel embarrassed about directing your concerns to the health inspectors (aka Environmental Health Officer). We have heard and seen it all before (we also inspect brothels for hygiene!) – some people will send in pictures of their infections!

Hope this helps!

wow thank goodness i am going down the laser route now. I had no idea about reusing wax. I get that its probably been boiled to get rid of bacteria and such but still thats just plain gross!

Besides laser these days is cheaper than waxing if you buy up when they have specials.
I bought six sessions for $39 each, brazilian front and back and underarms.
I have finished those but will need a few more sessions.

The place closer to me had a flash sale $20 for brazilian but doesn’t include back. However they had half price add ons and the back is $10 as an add on, so half price was $5 and then underarms were $10 add on as well, half price $5 I ended up with 4 sessions of Brazilian front and back plus underarms for $30!

They use the gentlelase machines too 🙂

Well this thread is certainly making me think twice about where to go for a Brazilian in future….

I admit I have gone to the cheaper places, but with the knowledge that they do wear disposable gloves, not double dip the paddle-pop sticks they use to apply the wax etc. Didn’t think about the re-usable wax thing….now I’m grossed out! The only place where I’ve worn a disposable G-string was at a proper beauty salon & I think I’ll have to go to a proper salon for all future waxes. I haven’t been back to the salon I went to since because they kept bombarding me via text with deals + I didn’t really like the therapist who waxed me anyway (not because she did a bad job, more like her personality).

Well, this thread has me totally grossed out now! I don’t want to go for any waxing anymore! Lol!

See the thing is, according to the legislation, they are not required to use a single use wax. They can strain it! That’s what freaked me out when I started reading it earlier today! I had to stop. I started to gag.

I would go elsewhere definitely to a more professional place. The salon I go to is extremely professional yet friendly, is always clean, and prides themselves on the appearance of their salon (very trendy and clean) and hangs their certifications on the wall.

They provide me with a disposable g-string, a clean velcro waist towel, and line the waxing table with more fresh towels. They always leave the room to let me get changed. They then apply a type of disinfectant on the areas I’m getting waxed and will use ‘paddle-pop’ sticks to apply the wax as well as sterilised tweezers. Not to mention always wearing non-reusable gloves.

Everything should be sterile! You should feel comfortable with the environment and their service. Ask for their qualifications beforehand, and trust your instincts – if it feels dodge, don’t go.

Hope this helps 🙂